Areas of Practice
Succession Planning, Strategic Planning, and Change Management
Change is inevitable. The way to manage change effectively is to anticipate the change and plan accordingly. Succession planning helps the organizational leadership identify, train, and mentor the next generation of leaders, to fill the critical roles in the organization. Strategic planning enables leadership to develop a vision, including goals and objectives, for the future of the organization. Change management enables leadership to implement change and help people adapt to it effectively and successfully.
“The way to manage change effectively is to anticipate the change and plan accordingly.”
Counterproductive Work Behaviors (Bullying, Discrimination, and Harassment)
Counterproductive work behaviors, such as bullying, discrimination, and harassment, negatively impact workforce morale, engagement, and productivity as well as lead to increased employee absenteeism and turnover. Ultimately, these behaviors impact the organization’s bottom line, customer service, and community reputation. Organizational leadership can foster a psychologically safe work environment or work culture by adopting and enforcing zero-tolerance anti-bullying, anti-discrimination, and anti-harassment policies and providing training on these policies.
“Ultimately, these behaviors impact the organization’s bottom line, customer service, and community reputation.”
Effective Communication in the Workplace
Communication is a very important skill in the workplace, and without it, interpersonal and organizational miscommunication errors can occur. These errors can be costly to the organization, as they can have a negative impact on employee performance and productivity as well as on team collaboration and innovation. Effective communication encompasses more than just using the appropriate communication styles in the workplace. It also includes communicating effectively in a diverse and inclusive work environment. Effective communication skills are important for employees, managers, teams, and organizational leaders.
“Effective communication encompasses more than just using the appropriate communication styles in the workplace. It also includes communicating effectively in a diverse and inclusive work environment.”
Emotional Intelligence in the Workplace
Organizational members’ emotions fundamentally impact their work performance, interpersonal relationships at work, team collaboration, or ability to lead, supervise or manage others. “Emotional intelligence (EI) refers to the ability to recognize the meanings of emotions and their relationships and to reason and problem-solve on the basis of them.” Emotional intelligence influences individual’s ability to succeed in coping with workplace issues, demands, and responsibilities. The skills associated with emotional intelligence can be learned.
“Emotional intelligence influences individual’s ability to succeed in coping with workplace issues, demands, and responsibilities.”
Leadership, Team, and Workforce Development
Developing an organization's human capital (potential) is vital for its success and profitability, ultimately delivering a return on investment (ROI) for the organization. Leadership development is the process that helps employees develop the necessary skills and confidence to perform effectively in leadership roles within an organization. Team development is the process by which teams are developed into and maintained as a strong, cohesive unit that can organize themselves, set goals and objectives, problem solve, and achieve results. Workforce development provides employees with upskilling, continuous education/knowledge, programs or activities that boost employee morale, enhance their productivity, or foster their adaptability, all of which enable employees to continue adding value to the organization as well as develop their potential.
“Developing an organization's human capital (potential) is vital for its success and profitability, ultimately delivering a return on investment (ROI) for the organization.”
Productive Workplace Behaviors
Productive behaviors are employee behaviors that contribute positively to the organization’s goals and objectives. These behaviors increase employees’ job performance and productivity and are unrelated to the employees’ job skills.
“Productive behaviors are employee behaviors that contribute positively to the organization’s goals and objectives.”
Other Services Provided
Human Resources Services for the Small Business or Association
Employee Training; New Employee Onboarding; Exit Interviewing; Job Analysis.
Marketing, Publications, and Social Media Presence for the Small Business or Association
Editing Publications (Newsletter, Magazine, Directory); Assisting with Marketing Campaigns; Writing or Curating Blog Articles for Website and Socials; Social Media Engagement; Website Management.